H&W Return Policy
Hint & Whisper honors a 30 day return policy on all products that are not marked "Non-refundable" meeting ALL of the following requirements:
- The product is returned undamaged, unworn and with all security or other tags attached and in the packaging as when you originally received it,
- A return authorization number, a pre-paid shipping label and return instructions is issued from the H&W Concierge Team,
- All return instructions are followed, and
- The product is shipped back to Hint & Whisper no later than the thirtieth (30th) day after the day you first received the product.
Please email the Hint & Whisper Concierge Team at [email protected] to obtain your return authorization number and other information or if you have any questions about your product or our Return Policy.
Please note that certain products are labeled as Non-Refundable and/or require that a Non-Refundable Deposit be taken when you place your order. Non-Refundable products cannot be returned. Non-Refundable deposits cannot be reimbursed.
1.Contact our Concierge
Contact H&W Concierge by email or chat or phone to obtain return authorization form and instruction.
Print return label and authorization.
Prepare package to be returned according to instructions provided by the Concierge.
Attach return label to package.
Ship according to instructions provided by the Concierge.